Store Policy


Contact Us

Levels Nutrition, LLC.
PO Box 13192
Jersey City, NJ 07303 USA

Exchange & Refund Policy

No returns unless product is defective. Food items are not eligible for returns or exchanges. All sales are final. Please click here to read more about our exchange & refund policy.


Cancellation Policy

You must contact us at orders@levelsusa.com within 12 hours of online purchase for us to cancel your transaction. After 12 hours no cancellations are allowed.


Payments Accepted

We accept Apple Pay, Visa, Mastercard, American Express, Discover & PayPal.


Shipping Policy

Shipping is limited to the U.S.A. at this point in time. We will not ship out of the country. We process all orders within 24 hours of receiving them and they are put in the mail within 24-48 hours after. Next day orders placed after 12pm EST will be processed the next business day. We mail USPS and UPS depending on the number of boxes ordered. Please visit our FAQs page for more information.


Refer A Friend Terms & Conditions

Referrals are only valid for first-time customers. 24 hours after a successful purchase by the friend referred using the referral discount code, advocate will receive a discount code via email for $10 off. Any abuse of this offer, as determined by Levels Provisions, may result in the rescission of the referring customer's referral credit and the referred person's promo code as well as both parties' inability to participate in this or future promotions. Referral credit cannot be applied to previous purchases, and is not redeemable for cash. This referral program is subject to modification or termination at any time without notice in our sole discretion.